Privacy policy.
1. Introduction
The Gaffe Comedy Club ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, purchase tickets, sign up for our mailing list, or otherwise interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Who We Are
The Gaffe Comedy Club is a live entertainment venue providing comedy performances, workshops, and other events. If you have any questions about this policy, please contact us at hello@thegaffecomedy.com
3. What Information We Collect
We may collect and process the following personal data:
Identity data: Name and title.
Contact data: Email address, telephone number, postal address.
Transaction data: Details of payments and purchases made through our website.
Technical data: IP address, browser type, operating system, and website usage data.
Marketing preferences: Your subscription status to our emails and other communications.
4. How We Collect Your Information
We collect personal data in the following ways:
When you purchase tickets or merchandise.
When you sign up for our newsletter.
When you interact with us on social media or via email.
When you visit our website (via cookies and tracking technologies).
5. How We Use Your Information
We use your information for the following purposes:
To provide and manage ticket sales and event bookings.
To send you relevant updates, marketing, and promotional material (where consent is given).
To improve our website, customer experience, and business operations.
To comply with legal and regulatory requirements.
To protect the security of our website and prevent fraud.
6. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
Third-party service providers (e.g., payment processors, ticketing platforms, email marketing providers) who help us deliver our services.
Legal authorities if required by law or to protect our legal rights.
Event partners or co-promoters if you book for a specific event requiring such sharing (this will be stated at the time of booking).
7. Marketing and Communications
If you have opted in, we will send you updates about upcoming events, promotions, and news. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails.
8. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.
9. Your Rights
Under data protection laws, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your personal data.
Withdraw your consent to marketing communications.
Object to or restrict processing of your data in certain circumstances.
Request transfer of your data to another provider.
To exercise these rights, please contact us at hello@thegaffecomedy.com.
10. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us via our contact form or at:
The Gaffe Comedy Club, 20 Wine Street, Bristol, BS1 2BD
Email: hello@thegaffecomedy.com